Outsourced I.T. Support And Services For Manufacturing Companies In Western & Central Ma
Your Strategic I.T. Partner In The Manufacturing Industry
These days, manufacturing relies on technology more than ever. From receiving orders and designing solutions to tracking your efficiency and connecting your mobile sales staff, you can’t afford for your technology not to work dependably, quickly and efficiently. At Paragus, it’s our job to ensure your business has a secure, reliable and high-performing network.
Paragus offers I.T. expertise in many areas in the manufacturing industry, including:
Maintaining industry compliance
Dozens of ERP & CRM systems from QuickBooks, Sage, Microsoft, Epicor, Acumatic, Netsuite, Viewpoint and more
Complex barcoding workflows
CNC machines
Workflow and productivity efficiency tracking systems
Pick-and-pack systems
Shipment and order tracking
Quality control
Interdepartmental communications systems
AutoCAD
TIME FOR A 15-MINUTE CHAT?
You've been very responsive and upbeat as our staff transitioned to offsite/home based work. Both our dedicated team and the general client response folks have been quick to get back to us and we usually resolve an issue in one contact and/or 24 hours. It's comforting.
Kim Pinkham
AP Specialist
PV Squared
Greenfield, MA
“CMMC compliance was the primary reason we chose to work with Paragus. Our previous I.T. firm was not as knowledgeable in that department and today you can’t take afford to take any chances. We are confident that we’re in good hands with Paragus. The team is very knowledgeable and easy to work with and if there are bigger concerns it’s comforting to know that Delcie is so accessible. On a recent evaluation, we were told that we were light years ahead of many other manufacturers when it came to compliance.”
KRISTIN CARLSON
President
Peerless Precision, Inc.
Westfield, MA
“We’ve developed an excellent working relationship with Paragus. They are very knowledgeable with great follow-up and friendly service. We use both Windows and Mac and they’ve been more flexible and adaptable than other I.T. support teams with that set-up. We have our own dedicated team and regular check-in calls to make sure everything is functioning well and to keep us ahead of potential issues in the future. Currently we’re working together to navigate our NIST compliance and it is a huge help.”
CARLEEN BISHOP
Operations Manager
Springfield Label & Tape Co.
Springfield, MA
Without an IT professional on staff at our small office, it would be easy to fall behind in this fast-changing arena. We depend on the Paragus staff to help us make sound IT decisions, from software platforms to security. Paragus stays on top of new technology and has been instrumental in keeping us up-to-date. EVERYONE at Paragus has been exceptionally easy to work with. Non IT minded folks are comfortable to call with questions; they never make anyone feel “dumb” - our previous partner had a lot of IT talent, but wasn’t so great with the people skills, leaving most of our staff afraid or reluctant to ask for help when they needed it. Paragus is very much in tune to the severity of the issue and our overall reliance on our network. They respond quickly - we have had very, very little down time in the years we have been working with the Paragus team! I don’t feel like I need to constantly follow up and remind anyone that there is an unresolved issue - they just take care of it and provide regular updates as needed.
Vicki Evans
Vice President, CFO
W.F. Young
East Longmeadow, MA
“When we found ourselves at risk of losing our cybersecurity insurance due to compliance issues, Delcie immediately held an emergency meeting. Within 30 days, the team at Paragus not only got us where we needed to be, they helped us get ahead of the game. From the top down, Paragus has been proactive, responsive, and 100% there for everything we’ve ever needed. They are leading the way in CMMC compliance in the Valley.”
MARC ECKSTROM
Project Management and Business Development
VSS, Inc.
Greenfield, MA